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Should I move to the cloud?

Datalink on Thursday, April 17, 2014

It’s important to understand what you want out of your computing environment before you answer the question of whether or not transitioning to cloud will provide a benefit to your organization. To determine what your computing environment should provide, you must understand what the business needs.

Do you have malware response procedures in place for Heartbleed?

Alberto Jimenez, CBCP, PMP on Friday, April 11, 2014

Everyone is talking about the Heartbleed bug, a flaw in open-source software called OpenSSL that's widely used to encrypt Web communications. Organizations responding to this new and quite serious threat face several challenges.

Rethinking IT Operations - Winning the Race

Phil O'Konski, Practice Director of Managed Services on Thursday, April 03, 2014

Formula 1 cars are very similar to IT operations. Private cloud infrastructures are integrated solutions that require constant vigilance to meet the dynamic challenges of the business. They must deliver top performance, availability, and capacity over their lifespan.

The Fine Art of Support Escalations

Datalink on Thursday, March 27, 2014

In today’s world, there are so many ways to access technical support, choosing the best and most effective option can be confusing. Because of that, customers often default to their local sales or engineering contact for “leverage.” While this can be somewhat effective, it’s not efficient, and if done repetitively, it [...]

When does it make sense to outsource IT?

Datalink on Thursday, March 20, 2014

The term outsourcing seems to stir up mixed emotions in people. First, when should you outsource? Second, how do you approach it in a way so as to not go down the path of the negative outcomes associated with outsourcing?

NetBackup 7.6 and VMware Accelerator

Juan Orlandini, Chief Technology Officer, North America & Distinguished Engineer on Tuesday, February 25, 2014

In my last blog, I touched on the benefits of the newly released Symantec NetBackup 7.6. Here, I want to get specific and describe the VMware Accelerator feature. What's happening under the cover involves several key technologies.

NetBackup 7.6 is here!

Juan Orlandini, Chief Technology Officer, North America & Distinguished Engineer on Tuesday, February 11, 2014

A couple of weeks ago we held our Tech Tuesday session on the new features in NetBackup 7.6 and it garnered the greatest attendance to date. Clearly, there's interest in this topic, and based on the questions we received afterward, there's still some confusion on what the new features are and how they work. Over the next few blogs, I'll attempt to clear up the confusion.

Debunking Myths of Managed Services

John Richardson, Senior Manager on Friday, September 27, 2013

Today’s IT leaders are pressed more than ever to deliver not just technology to their internal and external customers, but well packaged services with easy to understand scopes, SLAs and pricing. They need the people and processes to deliver them and the automation to measure and report on the services their customers are consuming.

Roll out the (hybrid) clouds for VMworld 2013

Kent Christensen, Practice Director on Friday, August 23, 2013

Datalink, along with 20,000 of our close friends have been busy getting ready for VMworld 2013 in San Francisco next week. The virtualization and cloud event that is primarily customer focused is sure to be a busy week. VMware will be rolling out the latest information about updates on major initiatives like vCloud, Software Defined Data Center, End User Computing and vCloud Hybrid Services.

Top Three Things to Know Before You Migrate to Clustered Data ONTAP

Jeevan John, Regional Principal of Consulting Services on Tuesday, July 23, 2013

Although many NetApp customers might understand the significance of the word “migrate” in the title of this blog, to many it may still be a surprise. Yes, moving from the traditional NetApp 7-mode to the newer clustered Data ONTAP requires a data migration, unlike seamless upgrades that customers are used to with the previous versions.

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