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Data Center Operation Services: Datalink’s Version of Mission Control

Phil O'Konski, Practice Director of Managed Services on Thursday, April 06, 2017

Datalink’s Director of Managed Services Phil O’Konski explains how our Data Center Operation Services are like NASA’s Mission Control Center in some ways, but take that idea to a new level with the concept of a “Zero Person NOC.”

Transforming IT: 5 Tips for Helping CIOs Think and Act like CEOs

Datalink on Monday, February 15, 2016

A recent IDG/Datalink survey of IT leaders at large U.S. companies revealed that strategic business goals, rather than traditional considerations like IT refreshes, are increasingly driving IT spending decisions. In fact, 68% of respondents believe that strategic objectives are given higher priority than [...]

Event Recap - Veritas Partner Link 2015

Datalink on Tuesday, October 20, 2015

Veritas Partner Link 2015, which took place recently in Orlando, was a great event for our team, as we learned from, and shared with, Veritas and others in our industry. Not only was Datalink named Americas Solution Integration Partner of the Year, we also got to participate on a number of panels and give our perspective on hot technology topics

Recap of NetApp Insight 2015

Kent Christensen, Practice Director on Monday, October 19, 2015

NetApp Insight, a technical conference for customers and partners, kicked off on Monday, October 12. Datalink was a gold sponsor and invited nearly one hundred customers to attend the conference as well as a hosted dinner on Tuesday evening. Datalink treated booth visitors to an NFL experience and live [...]

Phishing Scams: How to Protect Yourself and Your Company from Malicious Spammers

Datalink on Monday, October 12, 2015

More than 200 billion emails are sent and received each day worldwide. It is within this huge volume of communications that spammers who engage in “phishing” are attempting to scam unsuspecting victims into divulging important personal or company information. While most people are aware of [...]

Why Managed Services and Outsourcing Fail

Datalink on Thursday, September 03, 2015

It doesn’t take long to find articles and research discussing the high failure rate of outsourcing agreements. Some sources indicate that the failure rate is as high as 50%. I’m not sure that I agree with all of the information I’ve read on the matter, especially since very little context is provided on how these rates have been calculated.

How to Outsource

Datalink on Thursday, March 05, 2015

Over the last several quarters I’ve written a few posts about outsourcing. First, I covered when you should do it, followed by what should be outsourced. Once you’ve made the decision that you need help – and you know which functions you need help with – the logical next step is how to go about it.

Tackle operational inefficiency with regular service reviews

Phil O'Konski, Practice Director of Managed Services on Friday, January 02, 2015

As the college football playoff season wraps up, one of the themes we constantly heard from the sports pundits was exploring a college football team’s résumé compiled during the year. Did they have strong wins or weak losses? Did they have a good strength of schedule or did they fill their schedule with cupcakes? Did they end the season with a flourish or a thud?

Why outsource?

Datalink on Monday, September 22, 2014

In my recent blog posts, I’ve addressed the “what, when, how,” and “why” of outsourcing, including the best time to outsource (i.e., when you need help advancing your business). The “when” and “why” may sound very similar, but there’s more to the “why” than just needing help. I often find that many organizations are relying on reasons [...]

Operational Effectiveness: Battling Constant Interruption

Phil O'Konski, Practice Director of Managed Services on Wednesday, July 16, 2014

In this day of social media and multi-tasking, multiple websites have discussed the decreasing efficiency of handling multiple projects at once. Now imagine two different workload types being thrown at individuals: project and operational work. A typical administrator is burdened with multiple projects to [...]

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