Datalink Expands Its OneCall Support Capabilities with Cisco


EDEN PRAIRIE, Minn.--(BUSINESS WIRE)--Sep. 4, 2013-- Datalink (Nasdaq: DTLK), a leading provider of data center services and solutions, today announced that it has expanded its OneCallsm Support Services offerings to include coverage for all Cisco products sold by Datalink. Initially, the company’s focus will be on providing Datalink OneCall support for Cisco data center offerings. This recent addition to the Datalink OneCall service portfolio addresses the market demand for robust multi-vendor support of converged infrastructures. These infrastructures are transforming IT delivery to drive business agility and accelerate deployment, and include leading solutions such as FlexPod, VSPEX, and Vblock.

Datalink OneCall Support Services span all components of the converged infrastructure and eliminate the need to call multiple service providers to resolve incidents. Datalink OneCall Unified Support Services are provided by over 50 engineers with deep expertise across server, storage, and network technologies. These service offerings also streamline incident resolution across all interdependent components of a converged infrastructure and help optimize data center operations.

“Cloud-based IT delivery models necessitate a more efficient approach for deploying and managing IT. Datalink OneCall delivers the robust multi-vendor support portfolio that customers want and that can support their business process and eliminate disruption to the business,” said Datalink President and Chief Executive Officer Paul Lidsky. “The addition of the Cisco data center suite to our unified support services offering reflects our continued focus on addressing the evolving needs of our clients and helping them to maximize the business value of IT. Our expertise with converged infrastructures, along with the depth and breadth of our support services delivery capabilities, were central to Datalink earning the right to expand our support portfolio with Cisco data center technologies.”

About Datalink
A complete data center solutions and services provider for Fortune 500 and mid-tier enterprises, Datalink transforms data centers so they become more efficient, manageable and responsive to changing business needs. Datalink helps leverage and protect storage, server, and network investments with a focus on long-term value, offering a full lifecycle of services, from consulting and design to implementation, management and support. Datalink solutions span virtualization and consolidation, data storage and protection, advanced network infrastructures, business continuity, and cloud enablement. Each delivers measurable performance gains and maximizes the business value of IT. For more information, call 800.448.6314 or visit

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Source: Datalink

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Mallory Snitker, 847-415-9300